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Fraud/Public Information

Det. Lt. Carrier

Detectives from the Brattleboro Police Departments Criminal Investigation Division are currently investigating several complaints of fraud at a local business on Western Avenue in Brattleboro.

On September 22, 2015, the investigation began after a “skimmer” was found attached to an ATM at the business.  Detectives are working with local banking institutions to help in identifying the person or persons responsible. 

If you believe your account has been compromised, please contact your banking institution or the Brattleboro Police Department at 802-257-7950.

Criminals employ electronic “skimming” devices to capture victims’ personal information stored on bank cards. Criminals attach skimmers to legitimate scanners and the skimmers steal victims’ card data as they insert their cards into the scanners. Many victims do not realize their data has been compromised until fraudulent charges appear on their bank statements. According to a cybersecurity industry expert, card skimming accounts for 80 percent of automated teller machine (ATM) fraud.

Guidance to Enable Public Credit Card Skimmer Fraud

 Inspect the card reader and the area near the PIN pad for any suspicious devices or tampered-with equipment.  

 If using a debit card, attempt to conceal the PIN from visual detection by covering the keypad with your hand as you enter it.

Use gas pumps and ATMs that are in plain view of passersby and surveillance cameras.

Look at other nearby gas pumps or ATM card readers to see if they match the one you are using.

For ATMs, inspect the device—look for uneven colors or loose PIN pads—and tug on the card slot before inserting card.

Avoid gas pumps where the tamper-safe security seal affixed to the pump has been broken.